Terms and conditions of consultation service
These terms outline the conditions for using rivenothira’s consultation services and website in Australia. Please read carefully, as using our services indicates acceptance of these terms. We reserve the right to update policies at any time as laws or procedures change.
Last amended 28 November 2025
Acceptance of these terms
By using our consultation service or website, you agree to these terms. If you do not agree, you should not use our site or services. We may alter these terms and will notify users of any substantial updates. It is your responsibility to stay informed about the latest terms.
Definitions
For clarity, the following key terms are used throughout these conditions:
‘Service’ refers to our financial recommendation consultations provided online or in-person, including support and follow-up.
‘User’ means any person accessing or using our services and website for financial recommendations and related support in Australia.
‘Content’ covers all written, visual or audio materials shared through rivenothira’s site or during consultation sessions.
‘Team’ means our independent advisors or any authorised representative acting on behalf of rivenothira.
Service usage conditions
You must use our website and consultations for lawful purposes only. We expect respectful, accurate communication throughout any engagement. Misuse or abuse of any part of our service may result in termination of access.
Eligibility
You must be at least 18 years old to use our services. Services are directed to Australian residents and those eligible under applicable regulations.
18+ only for consultations
User responsibilities
As a user, you agree to act in good faith and maintain up-to-date, accurate information.
Prohibited activities
The following behaviours are not permitted:
Intellectual property rights
All content and materials shared through our website or consultations (text, graphics, audio) are owned by rivenothira or its licensors, protected under Australian intellectual property law. You may use content for personal reference only, not for commercial distribution without permission.
User-submitted content
You may submit questions, feedback, or information to our team through designated forms. Content must not infringe on the rights of others or contain unlawfulness.
User content rights
By submitting content, you grant rivenothira a right to use this material for the purpose of providing, improving or supporting our services. We will not share this content with third parties other than as required by law.
Privacy notice and protection
Your personal data is managed in accordance with our Privacy Policy. Please review our separate policy for detailed information on data use, retention, rights, and controls. By using our services, you consent to this processing.
Review our Privacy PolicyDisclaimer notice
Recommendations are general and do not constitute specific financial product advice. Results may vary.
No guarantee of outcome
Past performance doesn’t guarantee future results. Outcomes depend on individual circumstances and decision making.
Limitation of liability
rivenothira disclaims liability for any loss, damages or claims resulting from use or reliance on consultation advice, except where prohibited by law.
Indemnity
You agree to indemnify rivenothira and its team against claims or damages resulting from your breach of these terms or misuse of the service.
Dispute resolution process
We aim to resolve disputes amicably. If you have concerns, please contact us for a good-faith discussion.
Arbitration
If resolution cannot be reached, we may refer disputes to local arbitration in Australia following relevant rules.
Local laws apply for any arbitration proceedings.
Online Dispute Resolution
You may access online dispute resolution options where approved under Australian regulations.
Details and contact informationSeverability
If any provision is deemed invalid, remaining terms continue to apply.
Entire agreement
These terms represent the full agreement between users and rivenothira, superseding previous written or oral representations.
Applicable law and jurisdiction
These terms are governed by laws of Australia. Any legal matters must be raised in Australian jurisdiction.
Termination
rivenothira reserves the right to suspend or terminate your access for breach of terms, misuse, or unlawful activity. You may end engagement at any time.
Modifications
rivenothira may update terms and policies when necessary, posting changes and updating the date above. Continued use signifies your acceptance.
How to contact our team
For questions about these terms and conditions, contact our support team anytime.
Support email: content@rivenothira.com
Support phone: +61 8 2795 5913
Support address: 1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Effective date: 28 November 2025
Version: 3